Return & Refund Policy

Thank you for choosing TGIF Gaming! We strive to provide a smooth return and exchange experience. Please review the details below:

Product Condition: Only items in brand new condition, with original packaging and in resalable condition, are eligible for return.
Return Window: Products must be returned to our warehouse within 30 days of the delivery date.
Return Shipping & Label: Customers are responsible for arranging and covering return shipping.
Restocking Fees: No restocking fees apply.
Return Method: Returns are accepted by mail only.
Processing Time: Once we receive and inspect your return, refunds will be processed within 14 business days.

Reporting Window: Defects must be reported within 7 days of receiving the product.
Required Information:
- Clear photos and videos showing the defect.
- The production tracking code located under the chair.
Resolution Options:
- We may offer a replacement, repair, or compensation.
- For minor issues, we provide self-repair guides and support to minimize downtime.
Return Cost: If a return is necessary, we will cover the return shipping cost by reimbursing your PayPal account.

If you have any questions or need to initiate a return:

We appreciate your support.
Your comfort is our priority.